Payment Terms
A
50% Deposit is due at the time you place your order
The
50% Balance is due at or prior to delivery:
1.
if
paying by credit card payment is due 5 days before delivery
2.
If
paying by check and shipment will be via common carrier, payment is due 10 days
before delivery
3.
If
paying by check and we are delivering, you can just hand us your payment when we
arrive.
Waste
Factors
Recommended percentage waste factors will vary with the square footage you need
to cover and the type of planking. For example, 300 sq ft being installed in one
big room will take less waste than 300 sq ft covering several small rooms in an
old farmhouse.
Based on the information you provide I’ll give you my best judgment as to how
much to add. I try my best to make sure you have enough without too much
leftover. (We always throw in a few extra feet at no charge just to be safe)
Lead
Times
For
quantities under 1000 sq ft allow 30 days from the time we receive a deposit
until delivery.
For
quantities over 1000 sq ft allow at least 6 weeks or more.
Lead
times are subject to change based on our current backlog. We will give you an
estimated delivery date when you are ready to place your order.
After producing hundreds of floors we have rarely missed a delivery date and
have never been the cause of any project delay.
Delivery
Charges
Delivery costs will be included in your fixed price quote. Any extra costs for
delivery such as fuel cost increases are our responsibility, not yours.
Storage
Fees
If
you are unable to take delivery by the agreed upon due date, we will do our best
to store it for you at extra charge. However, if we just don’t have the room and
it will be a while until delivery we’ll work with you to find a reasonable
solution. So far, we’ve never charged anyone for storage
We do ask that you pay a total of 80% of the order value by the original
delivery date. (ie50% deposit plus 30% by the original due date.)
